Data-driven dealer networks

Powered by Blackpurl 2.

Improve Oem Connections

Shrink delivery windows, surface retail signals, delight customers

Your units win on the showroom floor—yet the instant they ship, your sightline to sales velocity, service life, and customer experience dissolves.

Blackpurl 2 stitches every dealer into one live data feed, streaming VIN sales, parts turns, and warranty events the instant they happen. With that network view you redirect inventory before it ages, launch parts before failures spike, and grow brand value by delivering a customer experience that feels next-day, not next-quarter.

Next-generation dealership network performance

Deliver-on-demand: how networks beat products

This isn’t about changing the units you make or the brand, but shrinking the delivery window—from weeks or months to hours or days—and moving the delivery point from the dealership to the customer’s front door.

What’s the one common thread between Netflix, Airbnb, Uber, and every other market disruptor? They all took a product and built a network around it—a network that satisfies customers on demand. Netflix didn’t win by creating better TV shows; it won by delivering Blockbuster’s entire video library straight to your living room.

Shrink the delivery window, move the delivery point, and change the game for good.

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Network-first DNA

20+ years building both dealer and OEM platforms means we start with retail reality, not ERP theory.

Live retail polling
VIN sell-through, option attach, and parts turns every night (or every hour).
Built-in health metrics
See warranty claim trends, aging inventory, and open ROs without waiting for spreadsheets.
Dealer experience
Same, cloud-native dealership management platform dealers already love; no extra software for them to install.
Improves health of their dealer network day in day out
Proven at scale
Retail polling and tracking running in major dealer networks today.

Retail signal management

See what’s happening in your network right now, not weeks later.

1

Live retail polling

Precision Replenishment SKU-level sell-through shows which dealers need replenishment—ship inventory where it will actually move.

2

Demand prediction

Coast-to-coast visibility shows exactly where the next shipment needs to land.

3

Warranty foresight

Failure codes surface within 24 hours, letting you stage replacement parts before the unit even arrives.

4

Today, not quarter-end

API pushes unit sales the moment the invoice closes.

Software engineered for a superior end-customer experience

When dealers make buying easier, customers notice—and brand loyalty rises.

Common-sense navigation

Sales, parts, and service teams see only the tools they need, so quotes and work orders go out quicker and with higher quality.

Everything on one screen

VIN details, customer history, and live stock levels sit side-by-side; no jumping between browser windows or re-keying data.

Enabling digital retail

Photo-rich feeds push live availability to dealer and OEM web stores and reservation portals.

Instant warranty data

Claims filed easily or even automatically, shrinking reimbursement cycles.

Mobile moments

Techs snap photos, approve estimates, and clock hours from a tablet at the unit, keeping customers informed and jobs moving.

Some of the manufacturers already connected

FAQ

How secure is the data?

Blackpurl is built on the Salesforce platform and inherits its 256-bit TLS encryption, SOC 2 Type II controls, and geo-redundant daily backups. Dealers grant endpoint-level permissions, and you see only the fields they authorize.

Can we push information back to dealers—price files, recall flags, replenishment advice?

Yes. The same API that streams retail data upstream can send payloads downstream. OEMs already use it to publish part availability, service bulletins, and warranty information directly into the dealer’s workspace.

What’s a realistic pilot timeline?

Scope call → sandbox 1 week → five pilot dealers live in 8 weeks → network rollout begins inside 90 days.

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