DealerTalk: How B&V Enterprises Uses Blackpurl 2 For Accuracy and Team Alignment

Running a dealership means juggling a lot of moving parts—literally. Units coming in and out. Parts inventory changing by the hour. Service work in progress. Sales deals moving forward.

When your team isn’t working from the same information, things fall through the cracks. Customers get told a unit is in stock when it’s not. Parts orders get duplicated. Service techs can’t find what they need.

For Alicia Goodson, Owner of B&V Enterprises, and Kelly Cole, her Parts Manager, switching to Blackpurl 2 solved that problem.

DEALERTALK: B&V Enterprises on switching to Blackpurl 2

Getting Everyone on the Same Page

One of the biggest changes B&V Enterprises noticed after switching to Blackpurl 2? Their entire team now works from one unified system. No more scattered spreadsheets. No more checking three different places to find inventory counts. No more confusion about what’s actually available to sell.

When everyone’s looking at the same page—literally—your dealership runs smoother. Your sales team knows exactly what’s on the lot. Your parts department has real-time inventory visibility. Your service techs can see what’s in progress without hunting down information.

Accuracy and Professionalism That Shows

B&V Enterprises didn’t just want a new system. They wanted more accuracy in their operations and a more professional way to run their dealership.

Blackpurl 2 delivered on both. Better inventory tracking means fewer mistakes. Cleaner workflows mean customers see a more professional operation from quote to delivery. And when your team has confidence in the numbers they’re looking at, that shows in every customer interaction.

Support That Actually Responds

Here’s something B&V Enterprises specifically called out: they’re happy with how Blackpurl’s support team responds when they need help.

That matters more than most people realize. When you’re in the middle of a busy day and run into an issue, you can’t wait 48 hours for an email response. You need someone who picks up, understands your problem, and helps you solve it.

B&V Enterprises found that with Blackpurl’s support team—responsive, knowledgeable, and actually helpful when it counts.

Why B&V Enterprises Made the Switch

The decision to move to Blackpurl 2 came down to running a tighter, more accurate operation where everyone works from the same system. Just one platform that keeps the whole team aligned.

Want to see how Blackpurl 2 works for real dealerships? Watch Alicia and Kelly share their experience: https://youtu.be/ohlSqqlLUac