It's Time To Activate Your Blackpurl Account
Activations to Support
Congratulations on choosing Blackpurl! Now it’s time to get your account set up. The key to any successful activation is to follow the plan, participate in training, and ask questions.
Expectations Agreement
We can’t wait to get you setup on Blackpurl. We’ve worked with a number of awesome dealerships like yours and learned that one way to get the most out of our partnership is to align our expectations together as quickly as possible.
We also promise to stick to everything below that we’re asking of you. Don’t worry, it’s not a one way street.
1. You will choose one team member at your dealership to be your activations team lead.
2. You agree that you will keep the agreed upon activation schedule to complete your activation within the allotted timeframe
3. You agree that your team will watch the Blackpurl Academy training videos.
4. You agree to contact us with any concerns or issues throughout the process.
5. You agree to read this documentation, ask questions and respond within 24 hours.
From Sales to Activations and Support
Setting up a new system takes work. Our goal is to have you go live within 4 weeks. To achieve this we need you to be fully invested and engaged throughout the activation process.
- Dedicated activation specialist
- Detailed documentation
- Data import templates
- Comprehensive online training
The Blackpurl Academy
On-Demand Department Training Videos Hosted by Udemy
Need to Bring Over Your Old Data?
Export your current data and add it to Blackpurl’s Data Import Template to successfully upload your data into your new platform.
- Bring your customer data
- Bring your vendors data
- Bring your unit inventory data
- Bring your parts inventory data
- Bring the data that you need
Dedicated Local Support
Text us, call us*, or email us. Choose the right support channel to get the assistance you need.
- Detailed knowledge base
- Dedicated support team
- Live training webinars
- Embedded release notes