Getting Started with Blackpurl
Activations to Support
Congratulations on choosing Blackpurl! Now it’s time to get your account set up. The key to any successful activation is to follow the plan, participate in training, and ask questions.
We can’t wait to get you setup on Blackpurl. We’ve worked with a number of awesome dealerships like yours and learned that one way to get the most out of our partnership is to align our expectations together as quickly as possible.
We also promise to stick to everything below that we’re asking of you. Don’t worry, it’s not a one way street.
1. You will choose one team member to be the project leader and manage the full implementation of Blackpurl.
2. You agree that you will keep the agreed upon activation schedule and attend all meetings.
3. You agree that your team will attend the Blackpurl Academy for their desired department.
4. You agree that if there are any issues during the implementation the team lead will contact us right away
5. You agree to ask questions, read through the documentation, and respond back to emails within 24 hours
From Sales to Activations and Support
Setting up a new system takes work. Our goal is to get you live within 4 weeks. To achieve this we need you to be fully invested and engaged throughout the activation process.