FAQs
What is Blackpurl?
Welcome to the future – Blackpurl is a new and exciting dealer management platform with innovative features that will replace the out of date, hard to use and expensive Dealer Management Systems
Why do I need Blackpurl in my business?
Do you want to save $$? Do you want your business to be efficient? Do you want to spend less time working with an outdated DMS system and more time providing great customer service? Then yes you need Blackpurl
Is Blackpurl expensive?
That’s the biggest difference with Blackpurl….
- Only pay for what you need
- No upfront setup fees
How long will it take me to learn a new system?
Like any app, practice makes perfect but it does help that Blackpurl is very intuitive and easy to use.
Plus we have a 24/7 online support with our Blackpurl community and support team members to assist you
Do I need to buy any new hardware to run Blackpurl?
Do you have a laptop / tablet / smartphone with an internet connection? Then you have all you need to run Blackpurl. Blackpurl is cloud-based which means you can access it at anytime, anywhere on any size device
This also gives you the flexibility of monitoring your business even when you’re not there
What level of service can I expect?
Our Blackpurl team members will be with you every step of the way – from the initial setup to being on hand for any support questions
What happens if I encounter a problem?
Unlimited 24/7 online support and help is just a click away via the Blackpurl Community
Our experienced Blackpurl support team members are also available to help!
Is my data protected and backed up?
Our investment in industry-leading infrastructure and our partnership with Salesforce.com ensures your information is always safe and secure
Blackpurl is cloud-based so no need for those expensive backup systems
Does Blackpurl have built in accounting solution?
Another reason why Blackpurl is different…you can integrate Blackpurl into the accounting software that you are already using
We support integration into QuickBooks but our team is also working on having integration into Xero and MYOB