The Blackpurl Blog
How To Run A Dealership
Industry veterans share insights on how to better run a dealership business.
5 Signs It’s Time to Upgrade Your Dealership Management System (DMS)
To keep up with today’s on-the-go shopper here are 5 signs it’s time to upgrade your dealership system.
Switching From Pen and Paper to A Dealership Management System (DMS)
The article dives into why you need to ditch pen and paper and move to DMS to keep up with your modern dealership.
Webinar: Blackpurl’s Take on Customer Orders
Our Customer Orders webinar dives into Blackpurl’s take on C.O. and how it turns the decade’s old, DMS “invoice first” approach on its head.
The Benefits of Migrating Your Data To The Cloud
This article is a conversation about your data storage, security and why some Dealers are hesitant to outsource their Data hosting.
Blackpurl Powersports Case Study: Peak Xceleration
In this interview, we talk with Rob Reed, operations manager at PeakXceleration, a powersports dealership in Moncton, New Brunswick to find out why he chose to switch to Blackpurl.
Tough Conversations in a Dealership
In today’s dealerships there are many circumstances that create “difficult” conversations between staff and customers. Here’s a few tips on what to expect and some ideas around how to handle them.
An Emergency Data Plan for your Dealership
Recent events in the world have reminded us of how reliant we are on Information Technology to operate our businesses, and how disruptive it is when a system fails. Naturally these events are beyond most businesses control and when they occur we usually have minimal warning. That is why all businesses would be prudent to have aData Emergency Plan documented and ready to go.
Importance of Parts Inventory Control Process
Why is Inventory Control such a big deal? Do we really understand it? These are bigger questions than they seem, and require even bigger and more in depth answers. This short article is designed to provoke thought and raise Dealership Staff curiosity around the biggest questions.
What Metrics in your Dealership are Important to Measure
The main problem for all business managers is what information do you need to ensure efficiency and profitability is being achieved. Check out this article to learn which metrics are most important when analyzing your dealership’s success.
What is A Dealer Management System (DMS)?
Dealer Management Systems have come a long way in just a few years. Read how a cloud-based DMS app can transform your dealership in this article from Blackpurl.
How a Dealership Management System App Should Work
A great DMS makes your dealership mobile, so you can do business from anywhere. Mobility is very important for a dealership these days and a modern cloud-based DMS would allow you to access your important information from any computer. Take that one step further with Blackpurl’s cloud-based DMS app and your team will have the ability to do business from anywhere on any device. A mobile app means you can log in from anywhere 24/7 and make real time decisions based on up to date and accurate data.
5 Ways to Create Better Communication Within a Dealership
Within a dealership, communication reigns king when it comes to success on the front and back end of the business. There are many simple, yet effective tools to stay connected and informed between different departments that can ultimately enhance the dealerships day to day operations. We spoke with two veteran Harley Davidson employees to examine the ways we can build stronger communicative connections within our dealerships to help expand the longevity of our business relationships.
5 Ways to Strengthen Customer Communication in a Dealership
Communication within a business can be the catalyst in a skyrocketing success story or a Titanic failure. With that said, communication doesn’t always come as simply or easily as we might hope. So how can we keep the communication strong, and therefore our teams and businesses stronger? Let’s speed into the five most effective ways to enhance strong and smooth communication between the dealership and our customers.
How Hiring Women will Strengthen your Business
Female empowerment is a topic being covered through many channels of conversation, especially in the past little while. Did you know that according to Forbes Magazine, females make up 70 – 80% of ALL consumer purchasing? If we are seeing more women making these higher ticket spending decisions upon entering a dealership, then we should be seeing more women actually facilitating the transaction, right?
Hiring, training and retaining competent staff is an age old challenge for all businesses. However, changing social attitudes towards a Technical Trade, as a career option, has created a slow decline in good quality candidates entering the Mechanical Trades over the last decade. This is now causing a shortage of supply for the Industry as a whole. Add to this the increase in technology employed in modern machinery and the need for good technicians is greater than ever.
Manufacturer Moves and Rise of EV
Both EV and agency agreements are at an early stage, but it would be prudent for all of us to examine how they will impact our businesses, and prepare for the structural changes they will bring to the Industry. For those of you who have lived and worked in this Industry for some time you will already know that the technological and business changes in this industry always start with the Automobile Manufacturers and their Dealers. Eventually these winds of change blow across Heavy Vehicles, then to the Power Sport products.
Interview: Selena Thurbon – Switching to Blackpurl
Selena Thurbon is the owner of Bikescape, a motorcycle & scooter workshop located in Sydney, Australia. In this interview, we discuss to process of switching from a combination of systems including Outlook, Excel and MYOB to Blackpurl.
“Switching to Blackpurl and Xero eliminated the need to have a part-time book-keeper”
Does trailer dealership software make a difference?
1. Sell more units with trailer quoting tools
2. Increase work efficiency with a single place for parts inventory, service history, and unit cost tracking
3. Accelerate service growth with trailer-friendly work order write-up and service scheduling
4. Reduce accounting cost and increase business visibility with popular accounting integrations 5. Deploying a dealership platform can be straightforward”
Blackpurl Integration Series – ARI PartSmart (microfiche)
In this video, we show you how to export a picklist from ARI’s PartSmart and import it into Blackpurl.
Blackpurl integrates with Super for demand forecasting
Super analyses your parts and accessories sales history to create a demand forecast for each part for the next 30-days.
In this video, we hear how Jeff Ryan manages his parts and accessories ordering across a group of 5 dealerships.